Welcome X-prints.com

Privacy Policy

Privacy Policy

Welcome, and thank you for visiting X-Prints Displays! Below, you'll find our Privacy Policy, which explains how we collect, process, and protect your personal information. While using our website, you are accepting the practices outlined in this Privacy Policy; we encourage you to familiarize yourself with its contents before using the site or submitting any personal information.

OVERVIEW

In order to provide our services to you, it is sometimes necessary for us to collect or process information about you. We obtain this information in the following ways:

  1. You provide it to us (when placing an order, creating a X-Prints Displays account, etc.)
  2. We collect it automatically (IP addresses, browser information, etc.)
  3. We receive it from 3rd parties (through services such as Google Analytics) 

WHAT IS PERSONALLY IDENTIFIABLE INFORMATION?

"Personally identifiable information" is any data that can be used to identify, communicate with, or locate a specific individual. This includes information like your name, e-mail address, phone number, postal address, etc.

Other information, such as your IP address, device information, and browser type, does not directly reveal your identity; therefore, it is considered "non-personally identifiable."

DATA WE COLLECT

Anonymous analytics data, like IP addresses, browser types, device identifiers (like whether you're browsing our site from a mobile phone), referring websites, dates and times of your visit(s), etc.

Personally identifiable information, such as your first and last names, your e-mail address, your billing and shipping addresses, your phone number, and/or your displayit.com account password. If you do not place an order, complete a web form, or create a displayit.com account, we will not collect this type of data from you.

Note: Where your personal information is concerned, X-Prints Displays operates using "data minimization" principles - in essence, we will only ask you for the minimum amount of information needed to provide our services efficiently.

HOW WE USE YOUR INFORMATION

We use personally identifiable information for the purposes of providing content (e.g. training programs, white papers) or providing services (e.g. fulfilling your orders). We also use feedback that you provide to our Client Relations team or on third-party review sites to improve the quality of our services or to resolve product/technical issues.

We use non-personally identifiable information, such as cookies, to understand how you're using our website and how we can improve the quality of your online experience with us. Cookies are small text files that are placed in your browser's or device's memory when you visit a website, relaying information like which pages you've viewed, which links you've clicked, and how much time you've spent on our site. You may customize your cookie preferences in your web browser.

Note: While cookies do NOT collect personally identifiable information, if you have previously provided this type of information to us, the cookies may be linked to that data.

Occasionally, we may send promotional e-mails, which contain content that we feel may be of interest to you. All promotional e-mails allow you to opt out of future mailings by clicking on the "unsubscribe" link found in those e-mails. You may not opt out of transaction- or service-related communications (e.g. notifications pertaining to an existing order, recall announcements, account verification, etc.).

HOW WE MAY SHARE YOUR INFORMATION

We may share your personal data with authorized X-Prints Displays agents and contractors, who assist us with support services like:

  1. Analytics
  2. Client relationship management
  3. E-mail services
  4. Invoicing
  5. Order delivery
  6. Web hosting and storage 

We use cookies from our social media partners (such as Facebook) to analyze effectiveness of our published content and advertising campaigns. Any data that we may receive via Facebook's social media cookies is anonymized. You can learn about Facebook's Data Policy here.

We may also share aggregate cookie data with third-party vendors (like Google) to advertise our services on other websites. This advertising is personalized using information obtained during prior visits. You may opt out of Google's use of cookies by visiting Google's Advertising Privacy & Terms page. X-Prints Displays does not rent, sell, or share personally identifiable information with third-party vendors for these vendors' own marketing purposes.

Finally, we may share your information with government agencies or third parties in these situations: (1) when required by law, (2) to prevent fraudulent or unauthorized transactions, or (3) to investigate criminal activity or fraud which has already been committed. Information is not provided to these organizations for marketing purposes.

HOW WE PROTECT YOUR DATA

We are fully committed to using your personal information appropriately and keeping it secure. Only authorized X-Prints Displays employees, agents, and contractors (as noted above) have access to your personal data. Additionally, we take the following measures to protect your information:

  1. Performing regular security scans
  2. Restricting access to our in-house data servers
  3. Requesting a unique password before granting you access to your account
  4. Securing our website with SSL/TLS protocols and encrypting your data during its transfer and storage 

Should a security breach occur, we will investigate it and alert any affected users.

ACCESS TO YOUR INFORMATION

Users who reside in certain countries may have the right to:

  1. Confirm whether we are holding any of your personal data
  2. Request a copy of whatever information we are holding/processing
  3. Correct inaccuracies related to your personal data
  4. Request that we restrict access to or delete your information
  5. Object to our use of your personal data

 For requests regarding your personal information, please review the "How to Contact Us" section of our Privacy Policy.

Note: If you make a request for personal information that infringes on another user's rights, we may not be able to comply with your request.

HOW TO CONTACT US

Where your personal information is concerned, X-Prints Displays acts as a Data Controller. If you have questions, comments, or concerns about our Privacy Policy, you can reach us the following ways:

  1. E-Mail: sales@X-Prints.com
  2. Phone: 1-888.267.0881 

X-Prints Displays reserves the right to make changes to this Privacy Policy. Any changes will be effective immediately upon public posting.