Warranties

We are confident in the quality of our products and offer a guaranteed standard warranty on every item.  

This guarantee covers reasonable use of the product as it was intended to be used. 

This warranty does not cover mistreatment or damage caused by neglect, misuse or failure to follow the product instruction or assembly sheet / manual.

If you receive a damaged or incomplete product you must notify us within three days in order for it to be covered by our warranty or shipping damage policies. See Policies page.

Warranty information can differ from product to product, however the following applies to almost all our products with only a few exceptions:

Hardware  a guaranteed warranty against parts and manufacturing defects.

Banner stands > a guaranteed for one year warranty.

All Extrusion and Tubular Systems Series > a guaranteed lifetime warranty.

Graphics - a guarantee warranty against fading under correct and ordinary using

Banner Stands > a guarantee for one year

All Extrusion and Tubular Systems Series > a guaranteed lifetime warranty 

If you wish to know the specific warranty information for a particular product, send an e-mail to sales@x-prints.com or call us at 888-267-0881. Please specify the product’s name and/or product number when contacting us.