File Upload

You can send us your artwork by using the following methods:- 

1. via http://www.wetransfer.com
Send your artwork files via email directly to sales@x-prints.com 
Not for MAC users.

2. via download link from clients' website.

note: Please do not email photos or images via email as it will clogged up our email server.

Once your artwork is received, we will thoroughly review the artwork for any problems.
Always be sure to reference either your order number or company name with any artwork being submitted.

Important Information for Graphics Upload: 

All uploaded graphics should be in CMYK format, PDF, JPG or TIFF format only.
Image files should have a minimum of 150 dpi in high resolution, file size should be around 30Mb.
Artwork file to be PC based. Printed graphics may vary from what it appears on your computer monitor.

Graphic Setup Guidelines

A.   Instructions for Submitting files in Adobe Illustrator:

       Fonts. Convert all fonts to outlines.

       Linked images. All linked files in illustrator must be saved at print size with a resolution of 150 pixels per inch and must be included in support file.

       Embedding. Do not embed placed files in Illustrator, please have them as linked .TIFs, which should be included with your compressed file.

       Effects. Illustrator special effects that mimic Photoshop effects, such as glows, transparencies, gradients, or drop shadows are not supported for printed output. Please rasterize all special effects prior to submission.

B.  Instructions for Submitting files in Adobe Photoshop:

       Resolution. Files should be setup at print size, between 150 pixels per inch for best printed quality. Files may be set up at 1/2 size, double resolution if necessary (20x20 at 120 PPI = 10x10 at 240 PPI).

C.  General Instructions:

       Color space. All files must be saved within CMYK color space.

       Color matching. Any critical colors pertaining to logos or corporate identity should be called out as Pantone Coated Colors along with number values. If you are using the Pantone Spot Color system, a color chip must be provided. If you have certain printed material that needs to be color-matched, please send it along with your art disk.